Customer Service Manager – Barcelona


Selection by Eurofirms is a specialised recruitment company where we seek to match candidates and companies in order to ensure the well-being of people. We belong to the Eurofirms Group, the first national company in people management.


We are collaborating with an important international entertainment company that needs a Customer Service Manager to be in charge of the supervision, development and improvement of the service offered to clients.

Main duties:

  • Solve customer complaints
  • Ensure customer satisfaction
  • Supervising the daily operations of the team
  • Service team to create and deliver customer service processes and procedures
  • Monitor the implementation of the services
  • Be the contact person for all the departments in the company
  • Build a team matching the companies values


  • BS degree in Business Administration or related field
  • Proficiency in English and Spanish
  • Proven experience in Customer Service for more than 3 years
  • Strong communication skills
  • Customer oriented profile
  • Passionate, reliable and inspirational person

We offer an indefinite contract, salary range between 30.000€ and 33.000€ and Ticket Restaurant.

If you have experience at customer service, can speak english and are you looking forward to join one of the best entertainment companies, this is your chance, ¡apply now!